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VPS support

Every Webfusion virtual private server is backed by excellent technical support. You can view our comprehensive help articles whenever you need to. And if you can't solve a problem yourself, you can always contact us online or by telephone, 24/7, every day of the year.

We know you need a VPS you can rely on. And we know problems don't always occur during office hours. That's why we're committed to providing superb support, whenever you need it.

Root access and management

Every Webfusion VPS comes with full root access, so you can install all the applications you need. However, that extra flexibility means you also need to take care of some maintenance, like keeping the applications you install secure.

We manage:

  • Hardware maintenance and replacement.
    If your VPS hardware fails, we'll fix it quickly.
  • Network and node uptime.
    We constantly monitor your VPS status and connectivity.
  • Plesk Control Panel.
    If you choose not to customise Plesk, we'll manage this for you.

You manage:

  • Operating system security updates.
    You'll need to make sure you keep your operating system secure.
  • User script errors.
    If you have issues running custom scripts, we can't fix them for you.
  • Customer data backups.
    Remember to keep secure backups of all important data stored on your VPS.
  • Custom application support.
    If you install your own applications, you will need to support them yourself.

See our VPS range

  • VPS Community - Our entry-level VPS is ideal for small web projects.
  • VPS Business - This mid-range VPS is perfect for growing businesses.
  • VPS Developer - Aimed at web developers, this powerful VPS can handle all your website projects.
  • VPS Enterprise - Our top of the range VPS offers a fully comprehensive package for any business.