Here at Webfusion we know you're busy so always check here before contacting us
if something is wrong with your services. Any system maintenance, updates or known
issues are notified here so there is no need to write to us. Here you will find
all updates about the low down on what’s really going on and what we are doing about
it to make sure your service is back to normal!
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Current Incident Trackers
XCALIBRE mysql-03 Connectivity issues.
20 May 2013, 09:22
20 May 2013, 09:53
Some Customers with databases on mysql-03 may experience database connectivity issues at present.
Our system engineers are aware of this and are working to resolve this as quickly as possible.
We wish to apologise for any inconvenience this may cause at this time.
May Bank Holiday Customer Support Operating Hours
20 May 2013, 08:22
Customers are advised of the following changes to our operating hours for the forthcoming May Bank Holiday.
The following teams will operate on the hours as shown below.
Sales , Customer Accounts, Credit Control and Customer Relations Teams – Closed 5.30pm Friday 24th May and will re-open 9am Tuesday 28th May.