Service Status

Here at Webfusion we know you're busy so always check here before contacting us if something is wrong with your services. Any system maintenance, updates or known issues are notified here so there is no need to write to us. Here you will find all updates about the low down on what’s really going on and what we are doing about it to make sure your service is back to normal!

If you can’t find your issue here please feel free to open a support request. Just log in, then select Ask A Question. Day or night, we're here to help – and you can see a complete history of all your previous messages.

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Current Trackers

Planned Maintenance - VPS

Created: 28 November 2014, 16:42
Last Updated: --

We wish to inform our Customers with Virtual Private Servers, that in an effort to improve System performance and reliability, we shall be carrying out maintenance on one of our host servers between the hours of 02.00- 03.00 AM on the 29th of November.

During this maintenance time, Customers VPS images, websites and email will be affected.

The VPSs that may be affected are listed bellow:

We would advise our customers to ensure that a full and recent backup of their Website and Data is made before this maintenance takes place. This is precautionary advice as it is unlikely that any data will be lost.

Any other information received from our System engineers in regards to the progress of this maintenance will be posted on this status page also.

Contacting Webfusion

Created: 13 August 2014, 16:16
Last Updated: 13 August 2014, 16:17

In order to provide you the best possible support, we are transitioning from traditional telephone based support to online ticket based support for our Shared Web Hosting, Reseller Web Hosting and Hosted Exchange packages.

Ticket based support will be a far more efficient means of support for these services, as it allows both ourselves and our customers to be a lot more thorough and effective than traditional telephone support allows. It also ensures a faster response and resolution time.

As a result, our telephone support will be discontinued from Friday 22nd August.

To raise a support ticket, please follow the instructions here:

If you have any questions please do not hesitate to get in contact with us at