Email Hosting - Hosted Exchange

Rock solid email system for business

Microsoft's Hosted Exchange is a highly cost effective communication platform suitable for any business. You and your colleagues will benefit from ultra secure emailing and file sharing. You can have as many addresses as you like, without the headache of maintaining an in-house network.

And we all know that busy agendas tend to clash, so take the legwork out of organising meetings. Hosted Exchange includes shareable calendars, allowing instant access to the schedules of your associates.

Does Hosted Exchange take long to set up? Not at all, we will host your platform at our secure UK data centre - with 24 hour technical support, every day of the year. All you need to do is install your FREE Outlook 2010 software on every user PC.

	Small Business	Premium	Professional
	£10.99pm	£104.90pm	£249.75pm
Mailboxes:	1+	10+	25+
Storage per mailbox:	5GB	5GB	5GB
FREE Outlook 2010:	YES	YES	YES
Mobile phone access:	YES	YES	YES
Extra mailboxes:	£10.99 each (pm)	£10.99 each (pm)	£10.99 each (pm)
Extra storage:	£5 per GB (pm)	£5 per GB (pm)	£5 per GB (pm)

	If you require additional mailboxes in addition to the number already included in your package please contact our sales team on 0800 031 7800 to place your order.

Key features:

Add new user mailboxes as and when you need them
Guaranteed 99.9% network connectivity for your email transfers
No maintenance - we take care of software and hardware updates
Fully compatible with mobile devices (including iPhone and BlackBerry)
Central address book, meeting booking, task lists and file sharing
Includes Microsoft Outlook 2010 for every user PC - worth £120.00
Advanced security, including anti-spam, anti-virus and phishing filters

Flexible email hosting with easy maintenance

Hosted Exchange lets you get up and running with your business email quickly. There's no need to purchase your own business email server and set up Exchange yourself - everything is hosted in our
ultra-secure, UK data centre. The simple monthly cost is predictable and controllable - just tell us what you need and we'll do it for you.

Hosted Exchange grows with your business. Add mailboxes when you
need them - and only pay for what you use.
We guarantee 99.9% business email hosting uptime and take care of all updates. It's there when you need it.
Works with most email software, plus phones and PDAs - including iPhone and BlackBerry (at extra cost).

Hosted Exchange gives everyone in your business access to super-reliable email services. With advanced features like a central address book, meeting booking and information sharing, now you can take advantage of the kind of email that's previously been unaffordable outside of big business.

Stay connected where ever you are

Have access to your email and information where ever you are with your smartphone. Keep your email, calendar, tasks and contacts synced and up-to-date.

Hosted exchange is fully compatible with all smartphone mobile devices including iPhone, Android and BlackBerry*.

Includes Microsoft Outlook 2010

Every mailbox you purchase includes a full copy of Outlook 2010, Microsoft's email and messaging
software, worth £120.00.

Designed specifically to work with the advanced features of
Hosted Exchange.
Manage email from multiple accounts. Sort, search and prioritise
it efficiently.
Make meeting bookings easy by sharing calendars across your business.
Focus on what matters: prioritise and control your time with scheduling and task lists.

Safe, secure and spam free

Microsoft Exchange is one of the world's most popular email platforms. It's been tried and tested by businesses across the globe - so you can be confident it's ready to handle your business email hosting.

Includes full spam and virus protection.
Phishing protection shields you from fraudulent emails.
Privacy settings let you choose the right levels for your company.

Business email basics
Getting started
Security
Billing and payment

What can I do with business email?

Our Hosted Exchange business email service gives you a full email system for your business, without the hassle of buying new, expensive hardware or managing an email server and software.

Hosted Exchange includes:

As many email addresses as you need (you pay per address).
Microsoft Outlook email software - one copy (worth £79.99) per email address.
An online calendar to go with each email address, which can be accessed through the Outlook software.
Email access through a web browser, so you can log in and check your email from any computer.
Email access on most mobile phones (extra charge for BlackBerry access).
24/7 telephone and online support.
Spam, virus and phishing protection, to keep your business safe.

How many email addresses can we have?

You can have as many as you like. The cost will vary depending on how many you want to set up.

How much technical knowledge do we need to use business email?

Our Hosted Exchange business email system is easy to set up and use. We take care of managing your email system - you just have to install the software and follow our instructions to set it up with your email service.

What support do you offer?

Every Webfusion hosting package comes with 24/7 telephone support, every day of the year. You can always call us for help, and we'll do our very best to answer your questions.

You can also access hundreds of support articles and tutorials through our support website, and send us messages which we'll reply to quickly.

Finally, our telephone sales team can help you decide which of our services would be best-suited to your business - so if you're in any doubt about what you need or whether it will work for you, just call us on 0800 0317 800.

What else do I need to get set up?

Before you get started, make sure you know how many email addresses you need. Most companies have one for each member of staff, plus a few generic ones to deal with things like sales or support enquiries.

Can we add email addresses once we've signed up?

Yes. You can add extra email addresses as your business grows. Just give our sales team a call on 0800 0317 800.

Does Hosted Exchange include enough space for our messages?

Almost certainly. There is a limit on the total size of email messages you can store with each email address. However, at 4GB, this is enough for thousands of messages.

As long as you delete messages you don't need any more, you should be able to work within this limit. If you need to keep messages for a long time, you can always archive them off to your own computer.

We rely on our business email. Can you guarantee its availability?

Yes. We guarantee 99.9% uptime for our Hosted Exchange business email service. This means we guarantee it will be available at least 99.9% of the time.

Once we've signed up, how do we access our business email?

You can either:

Install the included Microsoft Outlook 2007 software on your computer, and use this to access your email.
Log in securely from any web browser.
Log in from compatible mobile phones.

How long does it take to set up business email?

You can buy our email services online, or call our sales team on 0800 0317 800 and make your purchase on the phone. Either way, we'll get everything set up quickly. It usually takes less than an hour - although you might have to wait up to 48 hours for your domain name to start working properly.

Will you keep all our business email safe?

We go to great lengths to keep our email services secure from hackers, crashes, hardware failures and physical damage. All email is stored in our own highly secure, IBM-built data centre, which is located in the UK.

Access to servers is tightly controlled and limited to essential personnel. In normal operation, power is drawn from the power grid but we operate uninterruptible supplies and have on-site generators, in case the external supply fails.

We've put everything safe behind a secure firewall with multiple layers of protection. We also operate regular backups and store copies of the data off site.