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Welcome to your new shared hosting account

Thanks for choosing Webfusion, the UK’s number one web host. Our shared hosting accounts have been designed to offer you a powerful and flexible hosting environment.

Visit the Webfusion support at www.webfusion.co.uk/support for a wealth of resources and answers to your most common questions.

Connecting to your account

Connecting to your new shared hosting account is easy. To upload files to your shared hosting account you would usually use an FTP (File Transfer Protocol) program.

If you don't have one of these already please download and install an FTP client onto your computer, you may wish to download a free copy of SmartFTP.


Then simply enter the following details from your welcome email into the FTP client:*

  • Host Name / Address: ftp.myserverworld.net (windows) or ftp2.myserverworld.net (linux)
  • Username: eg. myname@domainname.com
  • Password: eg. 6w07PwnL
  • Port (if requested): 21

*example only.

If you are using SmartFTP you will also need to set the data connection mode to "Active" - you can find this option in the tools > settings menu [see screenshot].


For Windows accounts

  • Publicly viewable web pages sit inside the /web/content directories.
  • The first page of your website should be named default.html (all lowercase).

For Linux accounts

  • Publicly viewable web pages sit inside the /public_html directory.
  • The first page of your website should be named index.html (all lowercase).


Updated specs

100% UK Based support

  • Secure data centre
  • Onsite technicians
  • 24h call centre

All made in the UK (Est. 1997)

Helping hands

We handle support
calls right around
the clock.

We never clock off








Dell Servers

We know that you need rock solid, ultra reliable hosting - nothing less will do for your business. That's why we use Dell hardware for all our servers. Dell provides us with the latest, and most durable, server hardware available - so our data centre runs like clockwork.


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